| Course | |||||
|---|---|---|---|---|---|
 | Coaching Essentials When thinking about coaching, you may imagine a gym teacher on the basketball court or a therapist helping someone work through a phobia. Although these roles have “coach” in their title, what they’re actually doing is “managing.”... | ||||
 | Coaching Essentials If you understand the difference between managing and coaching and you’ve practiced pointing out employees’ strengths, then you’re already a better listener than most managers out there! For managers and leaders, coaching is key to... | ||||
 | Coaching Essentials Coaching is a brilliant tool that managers use to maximize staff potential. By using your relationship with employees, you can encourage them to learn. But, if you don’t have a reasonable relationship with your employees to begin with, you... | ||||
 | Coaching Essentials Have you ever been in a situation that has blown up because of something someone has said? You know that if they’d just taken a few moments to think about what they were going to say, they could have avoided all kinds of trouble.
Sometimes,... | ||||
 | Coaching Essentials Setting goals is a great way to get things done more effectively. Whether it’s in or outside of work, having clear goals gives you a purpose, and helps concentrate your mind on the steps you need to take in order to reach them.
Whoever you... | ||||
 | Coaching Essentials Ever heard the phrase “the buck stops here”? US President Harry S. Truman had a sign saying just that on the Oval Office desk at the White House. It meant that he was ultimately accountable for the decisions that he made. Accountability... | ||||
 | Compliance Essentials What comes to mind when you think of equality and diversity?
In the present day, the aims of equality and diversity in the workplace remain simple: to ensure that everyone has access to the same opportunities and the same fair treatment
We... | ||||
 | Compliance Essentials Sexual harassment certainly isn’t an easy subject to bring up, but it’s a serious issue that shouldn’t be avoided. Workplaces of all kinds need to adopt a zero-tolerance policy from the start, and ensure that the details of which are... | ||||
 | Compliance Essentials From celebratory bonfires, to singing around the campfire and toasting yummy s’mores – we probably all have lovely memories attached to fire. But, if not controlled properly, fire can be lethal. Fires can destroy property, cause injuries, and... | ||||
 | Compliance Essentials From Breaking Bad’s Jesse Pinkman, to Shakespeare’s Bardolph, entertainment throughout history has long featured disorderly characters and their drink and drug use.
Perhaps less spoken about, though, is how to handle these types of... |
